Your feedback in action
Wondering what we do with the feedback we receive from students? Here are some of the tangible improvements we've made at Federation using your ideas.
We hear you
You know what works – and what doesn’t. That’s why we ask for your input through surveys, competitions, discussion groups and student representation on committees and boards. And we don’t just collect feedback – we use it. Your ideas help us understand what needs improving, updating or changing to make the uni experience better.
What we've done
What you said:
Assessment deadlines aren't consistent. One might be 9 am, another could be 5 pm and another 11.59 pm.
What we did:
Made nearly all assessment time deadlines consistent – 11.59 pm. (This won’t apply to online timed tests, assessments in practical settings and some other scenarios.)
What you said:
- Assessment instructions and expectations were not always clear.
- Some assessments did not seem fairly weighted for the amount of work involved.
- Some units felt too busy, with too much content and assessments due at the same time.
- Not always clear how assessments linked to learning outcomes.
- Group assessments did not always feel fair.
- Feedback sometimes arrived too late to help with future assessments.
What we did:
- Improved assessment instructions, rubrics and examples.
- Adjusted assessment weightings where needed.
- Worked with course teams to spread assessments.
- Added clearer assessment maps, timelines and learning outcome information.
Introduced clearer group roles and checkpoints. - Added more opportunities for early feedback and published clearer feedback timelines.
What you said:
Some of the Moodle shells for my classes are confusing, difficult to navigate and repetitive.
What we did:
Improved consistency across Moodle templates, improved structure and removed outdated material.
What you said:
Developing academic skills and getting support when it is necessary is especially important to my study.
What we did:
Encouraged students access our Learning Skills Advisors and created the Writing Space (drop-in assessment help).
What you said:
Students want more career connections and more awareness of career support.
What we did:
Delivered CareersFest and industry networking opportunities.
Created an online Careers Resource Hub that all students can access for free, and put up posters around our campuses to promote our careers services.
What you said:
Rising living costs were affecting students ability to study.
What we did
Delivered a free student pantry, $3 lunches and free breakfast club.
Promoted carpooling options.
Introduced Styled for Success.
What you said:
More activities during O week.
What we did:
Planned more free events for future Orientations, plus extra on-campus activities at the start of each semester.
What you said:
I would love to see more recreational and group activities.
What we did:
Encouraged student clubs to organise more events and expanded our sport and recreation activity programs.
What you said:
Better collaboration between students and staff is important for decisions that impact students.
What we did:
Created our Students as Partners program to encourage students to get involved in the University's decision-making and planning processes.
Help shape Federation
We're always looking for more suggestions. If you'd like to help improve the student experience at Federation, let us know.