BSB30120 Certificate III in Business
Learn the skills you will need to start your career in business and administration services. This program will prepare you for a career across the public and private sector, including but not limited to the medical, legal, real estate, accounting, government and hospitality sectors. You will learn the essential skills for operating within any business environment, including the creation and use of databases, how to produce spreadsheets, how to design and produce business documents and desk top publishing. You will also develop your problem solving skills and learn efective team working and customer service skills
Course essentials
Qualification Code
Entry requirements
Fees
Duration
Locations
Course overview
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Applicants must have a traineeship to enrol in this qualification.
IT requirements
To do this course you’ll need a fast and reliable computer and access to high-speed internet. Expect to use about 5GB of data per month for every unit you’re doing. Find out more about the minimum IT requirements for studying with us.
Got questions?
Call us on 1800 333 864, start a live chat or submit an enquiry.
Student support
The support we offer is second to none. Need academic help? No problem. Extra access or financial assistance? Let’s see what we can do. View our student services.
The fine print
The commencement of all courses is subject to available funding and enrolment quotas.
Everything in this course overview is correct at the time of being published. However, the University reserves the right to alter any course, procedure or fee. Please check for changes before you apply or enrol.
Federation University uses Victorian and Commonwealth Government funding (for eligible students) to deliver training.
School department
Federation TAFE
Career paths
- Administration Assistant
- Office Assistant
- Accounts Clerk
- Receptionist
Fees and scholarships
Tuition fee information
2026 indicative fees
The fees you pay will depend on your eligibility for a Victorian Government subsidised place under the Skills First Program. The indicative fees displayed below are estimates for the total course and may change depending on individual circumstances at enrolment.
Fees are subject to change annually.
| Concession Government Subsidised Place | Standard Government Subsidised Place | Full Fee Place (Not eligible for government subsidy) |
|---|---|---|
| $545 | $2,727 | $7,317 |
Other study costs
Students will be required to purchase their own resource book; Ebook $70.00, Hardcover $120.00
Other important information
If you need help managing your fee payments, you might be eligible for a direct debit payment plan. Students doing certificate-level TAFE courses can access payment plans for both tuition and materials fees. Diploma and advanced diploma students can access payment plans for materials fees only.
If you’re accessing government-subsidised training under the Skills First Program, doing this course might affect your ability to access future government-subsidised training.
If you’re eligible to enrol in a course under the Victorian Government Free TAFE initiative, the tuition would be free but you’d still have to pay the materials fee (if applicable).
Find out more about fees, payments and refunds.
Scholarships
There’s a range of scholarships and grants available. Find out what you can apply for.
Course details
Start dates
Semester 1, 2026
Locations
Mt Helen (on campus)
Semester 2, 2026
Locations
Mt Helen (on campus)
Information
- Our Mt Helen, SMB, Camp St and Gillies St campuses are located in Ballarat.
Contact hours
1 day workshop per month
Approximately 3 hours per week self-directed/independent learning.
Sample course structure
This is a list of units available in this course. Which units you enrol in will depend on the course and stream available.
- Apply critical thinking skills in a team environmentBSBCRT311
- Support personal wellbeing in the workplaceBSBPEF201
- Participate in sustainable work practicesBSBSUS211
- Use inclusive work practicesBSBTWK301
- Assist with maintaining workplace safetyBSBWHS311
- Engage in workplace communicationBSBXCM301
- Support effective workplace relationshipsBSBLDR301
- Identify business riskBSBOPS302
- Deliver and monitor a service to customersBSBOPS304
- Organise personal work prioritiesBSBPEF301
- Undertake project workBSBPMG430
- Contribute to continuous improvementBSBSTR301
- Design and produce spreadsheetsBSBTEC302
- Securely manage personally identifiable information and workplace information 40hrsBSBXCS303
Entry requirements
Entry Requirements: Applicants must have a traineeship to enrol in this qualification.
For all TAFE applications, pre-training review questions and a literacy and numeracy review are part of the application process.
How you apply will depend on your current situation. Visit our how to apply page for options and instructions.
After you submit your application, we’ll get you to do an online literacy and numeracy review to help us understand where you’re at (and if the course you’re applying for is a good fit). We’ll give you feedback and offer you support if needed.
For information about students’ rights and responsibilities, please refer to the VET Information Guide.
- Direct application
- Yes
- Federation University code
- LAY
- National course code
- BSB30120
Introductory pathway/s: BSB20120 - Certificate II in Workplace Skills
Further education pathway/s:
BSB40120 Cert IV in Business,
BSB40220 Cert IV Aboriginal and Torres Strait Islander Governance,
BSB40420 Cert IV in Human Resource Management,
BSB40520 Cert IV in Leadership and Management,
BSB40820 Cert IV in Marketing and Communication,
BSB40920 Cert IV in Project Management Practice
Hear from our staff
Hi, my name is Dr Bryce Magnuson and I'm a marketing lecturer within the Institute of Innovation, Science and Sustainability at Federation University. My favourite part of the Bachelor of Business would be the industry placement component, and this is because of the opportunities that it presents our students. The university has good relationships with a range of businesses, which means our students can build on what they've learned their degree while getting practical experience in a variety of industries. This exposure to industry and the chance network, these are incredibly important for student pathways after university. The most interesting parts of the programme. These come from the experience and knowledge that my colleagues bring to the classroom. They're industry insights and expertise, meaning that classes have a practical relevance, and this bridges the gap between theory and practise. We see students develop those key critical thinking and problem-solving skills that will serve them well out in the industry. A real stand out of the Bachelor of Business is the learning environment, the electives that combine to make our majors. These are designed to have small tutorials, and this gives students better access to their lecturers and this makes a really great learning experience. Fun fact, one of my favourite hobbies is kayaking.