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Unsatisfactory progress

Find out what an unsatisfactory progress letter is and what you should do if you receive one.

If you fail more than one unit in a semester, you'll be sent an unsatisfactory progress letter – an invitation to discuss issues and strategies with your coordinator. You can talk about the circumstances that may have impacted your studies and come up with ways to improve your grades and continue in your course (like taking leave, joining a study group or reducing your study load).

What to do next

Follow these steps or download a pdf version (181 KB).

Meeting with your coordinator is important. This is your chance to discuss any extra support you need so that a success plan – a list of strategies designed to help you get back on track – can be put together. You must contact them to arrange a meeting time, as per the instructions in your letter. And if you'd like someone from Student Advocacy to attend the meeting with you, let us know.

Make sure that someone takes notes during the meeting. You can do this yourself, or you can ask someone from Student Advocacy to do it for you. If your course coordinator takes notes, ask them to email you a copy afterwards (and follow up if they don’t). This isn’t about trust. It shows that you’re taking the matter seriously and will help keep you both accountable for any agreed actions.

Your course coordinator will send you a copy of your personalised success plan. If you don't follow it, there's a chance that your grades won't improve, and this may lead to exclusion or suspension.

How Student Advocacy can support you

If you need help, we can:

  • explain the letter
  • suggest success plan strategies
  • attend the meeting with you.

Schedule a time to chat

Write some notes about circumstances that have impacted your studies and what you could do to get back on track, then book an appointment with Student Advocacy.

Are you an international student?

Maintaining satisfactory progress at university is a visa requirement under Australian law. Find out more about visa conditions on the Department of Home Affairs website.