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Find support after an incident

If you've been affected by concerning behaviour (on or off campus), you can get help from staff at Federation or through external services.

You’re not alone. It's important to know that there are many support services available, and you can choose the ones that feel right for you.

Support at Federation

Equity and safer communities
If you'd like to talk to someone for advice, support, safety and risk management, including options on reporting contact our Equity and Safer Communities team.
Find out how
Counselling for students
You can talk to one of our trained counsellors in person, over the phone or via video call. The service is free and confidential.
Make an appointment
Counselling for staff
Federation University's employee assistance program (EAP) offers free and confidential counselling for all staff, available 24/7.
Get advice
Aboriginal Education Centre
The AEC isn't just about education. Staff can also give you personalised support or refer you to community services.
Read more
Accessibility Services
If you consider yourself to have a disability, chronic medical or mental health condition, or care for someone who does, contact our Accessibility Services team.
Explore options
Campus nurses
Gippsland and Mt Helen campuses have nurses on site (bookings are free) and Berwick Campus has its own medical clinic.
Find out more

External support services

Call 1800 806 292 to get after-hours crisis counselling support, advocacy or referral if you've experienced any form of sexual assault (or know someone who has). Visit the website for more information.

Call 1800 737 732 any time to get confidential information, counselling or support if you've been impacted by domestic, family or sexual violence. Visit the website for more information.

Phone 13 11 14 or visit the website to get confidential crisis support, 24/7.

QLife offers support for LGBTIQA+SB people. Call 1800 184 527 between 3 pm and midnight any day, or visit the website to access the online chat option.

Men can get free support any time by calling 1300 78 99 78 or chatting online.

Get free mental health counselling and advice any time by calling 1300 22 46 36. Visit the website for more information.

Get information about online safety risks (like cyberbullying and intimate images or videos shared without consent) and how to prevent harm.

Call 13YARN on 13 92 76 any time to talk with an Aboriginal or Torres Strait Islander Crisis Supporter. Visit the website for more information.

If you're required to go to court, it's a good idea to find out what to expect and get support before your hearing date.

Accessibility communication services

National Relay Service (NRS)
The National Relay Service (NRS) can help you if you're d/Deaf or find it hard to hear or speak to hearing people on the phone.
Find out more
Translating and Interpreting Service (TIS National)
If you don't speak English very well, you may be eligible to get key personal documents translated for free.
Find out more