BSHSP2001 Organisational Relationships
"This course embeds two units of competency from the Advanced Diploma of Hospitality: SITXCCS501: Manage quality customer service and SITXMGT501: Establish and conduct business relationships. This course will build on BSHSP1011 Quality Customer Service, enhancing the student¿s ability to develop effective relationships with customers through the establishment of quality service systems. It will also examine relationships with other external and internal stakeholders, with a focus on communication and negotiation techniques to assist in the management of agreements and contracts."
Commonwealth Supported Place (CSP) unit fee
A Commonwealth Supported Place (CSP) is one that is subsidised by the Australian Government, which means students only pay the student contribution amount of the tuition fee. CSPs are only available to eligible domestic students.
The student contribution amount depends on the unit and how much funding the Government provides. Each unit is classified into a band based on its discipline (which may be different to your overall course discipline).
2025 student contribution amount: $2,124
2025 grandfathered student contribution amount (for students who commenced before 1 Jan 2021*): $1,663
* If you are a continuing student (who commenced your course before 1 January 2021) you will continue paying the same amount as you would have, had legislative reforms not been implemented for any units that would otherwise have an increased student contribution amount.